Paris, France – 4/11/2024 – ip-label, the European leader in digital experience monitoring, today announced that it has been named in the first version of the Gartner® Magic Quadrant™ for Digital Experience Monitoring (DEM).
A European Alternative in the Observability field with Global Capabilities
Understanding DORA’s regulatory landscape
ip-label’s Ekara platform stands out as the only European solution in this assessment, making it a prime choice for public organizations and enterprises seeking true European digital sovereignty in the DEM field. In our view, Ekara’s position in the market allows it to be a unique and best-in-class alternative to non-European products, offering a more secure and sovereign DEM strategy that supports Europe’s commitment to building independent technological infrastructures.
ip-label’s Ekara platform offers a unique front-end, multi-channel integrated solution for monitoring both internal and external client-facing applications, including Citrix virtual applications and locally installed desktop apps, alongside web-based, API, IVR and mobile applications from real mobile devices farms.
Ekara is available through SaaS, fully on-premises, or hybrid models, offering flexibility for a wide range of deployment needs across all type of industries and geographies (Europe, Latam, North America and Asia-Pacific), and easy integration to third-party Observability solutions thanks to its wide range of connectors and API libraries.
Our clients and partners praise Ekara for the following reasons:
– Thick Client & Desktop Monitoring: Ekara stands as the sole synthetic monitoring solution that provides truly effective thick client and desktop monitoring for legacy applications or more modern VDI solutions like Citrix, Microsoft Remote Desktop Services (RDS), Azure Virtual Desktop (AVD) and AWS WorkSpaces.
– No-Code Studio: Ekara Studio is an intuitive, no-code platform for creating synthetic monitoring user journeys. By using graphical blocks, it makes the process straightforward and accessible, enabling teams to design and deploy user journeys quickly and easily without the need for coding or advanced technical skills. Ekara Studio not only streamlines the creation process but also boosts team productivity by simplifying the operational maintenance of these user journeys.
– AI-Powered capabilities: Ekara AI advanced alerting system is trained to only alert, when necessary, with real and 100% sure outages, avoiding false positives and unnecessary ticketing investigations on false errors.
– Real mobile monitoring: Ekara Mobile is a unique, non-intrusive monitoring solution that leverages real market-reference devices (iPhone and Samsung) with the latest iOS and Android versions, supporting native and web-based applications. It incorporates advanced authentication methods, including 2FA and DSP2, to deliver an accurate representation of user experience, even for outsourced systems.
– Ekara Green: Ekara Green goes beyond basic web analysis, offering much more in-depth carbon impact solutions for user journeys and applications. Our customers take advantage of key indicators and concrete solutions to reduce their environmental footprint.
Statement from ip-label co-CEO
“We are proud to be the only European company recognized in the inaugural 2024 Gartner® Magic Quadrant™ for Digital Experience Monitoring,” said Philippe Borfiga, co-CEO of ip-label. “Ekara represents the best of European innovation, offering organizations and enterprises an alternative to non-European solutions without compromising on performance or security. We think this recognition is a testament to our team’s dedication to building a platform that supports not only operational efficiency and growth but also aligns with the values of digital sovereignty that are critical to Europe’s future.”
Gartner® Magic Quadrant™ for Digital Experience Monitoring, Padraig Byrne, Matt Crossley, et al., 21 October 2024
GARTNER is a registered trademark and service mark of Gartner, inc. and/or its affiliates in the U.S. and internationally, and MAGIC QUADRANT is a registered trademark of Gartner, Inc. and/or its affiliates and are used herein with permission, All rights reserved.
Gartner does not endorse any vendor, product or service depicted in its research publications, and does not advise technology users to select only those vendors with the highest ratings or other designation. Gartner research publications consist of the opinions of Gartner’s research organization and should not be construed as statements of fact. Gartner disclaims all warranties, expressed or implied, with respect to this research, including any warranties of merchantability or fitness for a particular purpose.
ip-label’s Ekara platform stands out as the only European solution in this assessment, making it a prime choice for public organizations and enterprises seeking true European digital sovereignty in the DEM field. In our view, Ekara’s position in the market allows it to be a unique and best-in-class alternative to non-European products, offering a more secure and sovereign DEM strategy that supports Europe’s commitment to building independent technological infrastructures.
ip-label’s Ekara platform offers a unique front-end, multi-channel integrated solution for monitoring both internal and external client-facing applications, including Citrix virtual applications and locally installed desktop apps, alongside web-based, API, IVR and mobile applications from real mobile devices farms.
Ekara is available through SaaS, fully on-premises, or hybrid models, offering flexibility for a wide range of deployment needs across all type of industries and geographies (Europe, Latam, North America and Asia-Pacific), and easy integration to third-party Observability solutions thanks to its wide range of connectors and API libraries.
Our clients and partners praise Ekara for the following reasons:
– Thick Client & Desktop Monitoring: Ekara stands as the sole synthetic monitoring solution that provides truly effective thick client and desktop monitoring for legacy applications or more modern VDI solutions like Citrix, Microsoft Remote Desktop Services (RDS), Azure Virtual Desktop (AVD) and AWS WorkSpaces.
– No-Code Studio: Ekara Studio is an intuitive, no-code platform for creating synthetic monitoring user journeys. By using graphical blocks, it makes the process straightforward and accessible, enabling teams to design and deploy user journeys quickly and easily without the need for coding or advanced technical skills. Ekara Studio not only streamlines the creation process but also boosts team productivity by simplifying the operational maintenance of these user journeys.
– AI-Powered capabilities: Ekara AI advanced alerting system is trained to only alert, when necessary, with real and 100% sure outages, avoiding false positives and unnecessary ticketing investigations on false errors.
– Real mobile monitoring: Ekara Mobile is a unique, non-intrusive monitoring solution that leverages real market-reference devices (iPhone and Samsung) with the latest iOS and Android versions, supporting native and web-based applications. It incorporates advanced authentication methods, including 2FA and DSP2, to deliver an accurate representation of user experience, even for outsourced systems.
– Ekara Green: Ekara Green goes beyond basic web analysis, offering much more in-depth carbon impact solutions for user journeys and applications. Our customers take advantage of key indicators and concrete solutions to reduce their environmental footprint.
Statement from ip-label co-CEO
“We are proud to be the only European company recognized in the inaugural 2024 Gartner® Magic Quadrant™ for Digital Experience Monitoring,” said Philippe Borfiga, co-CEO of ip-label. “Ekara represents the best of European innovation, offering organizations and enterprises an alternative to non-European solutions without compromising on performance or security. We think this recognition is a testament to our team’s dedication to building a platform that supports not only operational efficiency and growth but also aligns with the values of digital sovereignty that are critical to Europe’s future.”
Gartner® Magic Quadrant™ for Digital Experience Monitoring, Padraig Byrne, Matt Crossley, et al., 21 October 2024
GARTNER is a registered trademark and service mark of Gartner, inc. and/or its affiliates in the U.S. and internationally, and MAGIC QUADRANT is a registered trademark of Gartner, Inc. and/or its affiliates and are used herein with permission, All rights reserved.
Gartner does not endorse any vendor, product or service depicted in its research publications, and does not advise technology users to select only those vendors with the highest ratings or other designation. Gartner research publications consist of the opinions of Gartner’s research organization and should not be construed as statements of fact. Gartner disclaims all warranties, expressed or implied, with respect to this research, including any warranties of merchantability or fitness for a particular purpose.
About ip-label
ip-label is a leader in Digital Experience Monitoring (DEM), helping businesses ensure their websites, applications, and digital services perform at their best. The company’s innovative solutions provide comprehensive monitoring from the end-user perspective, enabling organizations to quickly identify and resolve performance issues before they impact customer experience, and contributing to a more sustainable and ethical digital environment.l
ip-label is a leader in Digital Experience Monitoring (DEM), helping businesses ensure their websites, applications, and digital services perform at their best. The company’s innovative solutions provide comprehensive monitoring from the end-user perspective, enabling organizations to quickly identify and resolve performance issues before they impact customer experience, and contributing to a more sustainable and ethical digital environment.