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The Future of Digital Experience Monitoring: AI Innovation with Ekara
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Seamless user experiences aren’t a luxury—they’re the core of your business and its success. But with countless applications and services, how can you make sure your users are having a flawless experience every time?
The answer lies in advanced Digital Experience Monitoring (DEM) with Ekara. Not just another front-end monitoring tool, Ekara is a forward-looking solution that delivers deep, actionable visibility into the performance and reliability of any digital service, internal or external.
Ekara stands out as the only European solution recognized in Gartner’s 2024 Magic Quadrant for DEM. Our secret? An intelligent, AI-driven approach that simplifies complex tasks and empowers your teams to focus on what matters most: ensuring a perfect digital experience.
Beyond Monitoring: How AI Supercharges Your Team’s Efficiency
Building perfect digital experiences requires more than just testing; it requires a streamlined workflow from proactive monitoring to rapid incident resolution. Ekara uses powerful AI to simplify both sides of the coin.
Our platform empowers you to easily create reliable, robust user journeys in a no-code environment and automatically triage the incidents that are detected as they run. By helping your teams to avoid noise and focus on what matters, Ekara maximizes their productivity and reduces the costs related to their time and effort.
1. Flow AI: Effortless Scripting, Maximum Impact
Using a powerful Large Language Model (LLM), Flow AI transforms your ideas into ready-to-use scripts in moments.
How does Flow AI work?
Here’s how:
- Describe Your Journey: Simply use natural language to describe the journey you want to monitor.
- AI Analysis: The AI instantly analyzes your request, checking for clarity and feasibility. It even automatically encrypts sensitive data, ensuring your information remains secure.
- Automated Script Generation: Flow AI converts your natural language into concrete actions, like clicks and inputs.
- Ready to Go: The generated script appears as a series of ready-to-use blocks within Ekara Studio, our no-code environment.
Key Benefit of AI for scripting
Flow AI eliminates the need to manually script basic steps, freeing up time and making your end-user monitoring workflow more efficient and powerful.
Magic Wand: Vanish Pop-Ups, Guarantee Stable Tests
Once user journeys are created with Ekara Studio’s Flow AI, their execution may be disrupted by windows that pop up while they are running. These pop-ups can block your scripts and deliver unreliable results.
Ekara’s Magic Wand is an AI-powered feature that automatically detects and dismisses random pop-ups as they appear.
How does Ekara’s Magic Wand work?
When a monitoring scenario is blocked by a pop-up, the Magic Wand instantly intervenes, allowing the journey to continue without interruption. This intervention is completely transparent—it doesn’t affect your measured times or appear in the final results.
Key Benefits of AI handling of pop-ups
Your monitoring scenarios remain stable and reliable, ensuring you get consistent, accurate data without the need to manually adjust scripts for every pop-up.
You can also view when and how the Magic Wand intervened, giving you detailed diagnostics and insights into the pop-up behavior of your digital services.
Incident Guard: AI-Enabled Triage That Ends the Noise
Apart from the tasks of scripting and ensuring the robustness of user journeys, another challenge is how to manage an endless stream of incident alerts that can arise from monitoring. Notifications of mere glitches or minor, non-critical events can lead to alert fatigue and divert valuable resources from genuine performance issues.
Ekara’s Incident Guard AI is designed to tackle this very problem. It uses AI to streamline and accelerate incident triage, allowing your teams to focus on real problems that may have an impact on business.
How does Incident Guard work?
Incident Guard analyzes incoming alerts to distinguish between actual performance incidents and minor, low-value events. This proactive analysis reduces noise that can overwhelm teams.
Key Benefits of AI in incident triage
- Smarter Resource Use: Reduce the time and resources wasted on investigating non-issues.
- Clearer KPIs: Prevent low-value incidents from polluting your dashboards, ensuring your SLA metrics are more trustworthy.
- Accelerated Resolution: By reducing noise, your teams can respond more quickly to performance problems that affect users, leading to faster incident resolution.
Experience the Future of DEM
With Ekara, digital experience monitoring becomes more than a safety net — it becomes a growth driver. By cutting noise, streamlining workflows, and boosting productivity, Ekara’s AI capabilities turn complex monitoring into a competitive advantage.
The result? Seamless performance for your users, measurable value for your business, and services that keep performing at their best. The future of DEM is already here.
👉 Ready to see it in action? Discover Ekara today.